View alerts

You can configure Unisphere to monitor storage systems for specific events or error conditions. When an event or error of interest occurs, Unisphere displays an alert and, if configured to do so, sends a notification of the alert by way of email, SNMP, or Syslog.

Prerequisites

  • See Roles and associated permissions to determine the user roles that can perform this task.
  • For alert (event) descriptions, see the Events and Alerts Guide.
  • In addition to alerting you of specific events or errors, Unisphere also generates several server alerts that also alert you. For more information, see Server alerts.
  • The maximum number of alerts Unisphere displays is 10,000. Once this threshold is reached, Unisphere deletes the oldest alert for each subsequent alert it receives.

About this task

This procedure explains how to view alerts for a particular storage system or all the visible storage systems. This procedure also applies to storage container alerts which can be viewed from STORAGE > vVol dashboard and clicking STORAGE CONTAINER ALERTS from within the Actions panel.

Steps

  1. Do one of the following, depending on whether you want to view the alerts for a particular storage system, or for all storage systems.
    For a particular storage system:
    1. Select the storage system.
    2. Select EVENTS > Alerts to open the Alerts list view.
    For all visible storage systems:
    1. Select Home and then select the alert icon (Alert icon - the dot indicates the presence of new alerts and no dot indicates that there are no new alerts). Fatal, critical, and warning alerts are displayed.
      Do one of the following:
      • Select Acknowledge icon to acknowledge all alerts.
      • Select Delete icon to delete all alerts.
      • Select a specific alert and click Acknowledge icon to acknowledge it.
      • Select a specific alert and click Delete icon to delete it.
      • Click View Alerts to open the Alert list view.
  2. Optional: Use the alert filter to view a subset of the listed alerts. For more information about the alert filter, see Filter alerts.

    In both cases, the following properties display:

    • State—State of the alert. Possible values are New or Acknowledged.
    • Severity—Severity of the alert. Possible values are:
      • Fatal severity icon Fatal
      • Critical severity icon Critical
      • Warning severity icon Warning—The following events map to this severity:
        • The component is in a degraded state of operation.
        • The storage system is no longer present (during certain operations).
        • The component is in an unknown state.
        • The component is (where possible) in a write-disabled state.
      • Information icon Information—The component is no longer present (during certain operations).
      • Normal icon Normal—The component is now (back) in a normal state of operation.
    • Type—Type of alert. Possible values are Array, Performance, Server, System, SLO compliance, and File.
    • Symmetrix—Storage system that reports the alert. This field only appears when viewing alerts for all storage systems. This field appears blank for server alerts because server alerts are specific to the server or runtime environment and are not associated with a specific object or storage system.
    • Object—Component to which the alert is related. This is because server alerts are specific to the server or runtime environment and are not associated with a specific object or storage system.
    • Description—Description of the alert.
    • Created—Date and time the alert was created.
    • Acknowledged—Date and time the alert was acknowledged.

    The following controls are available: